DLT Solutions, LLC

  • Account Manager I - Platforms

    Job ID
    2019-2510
    # of Openings
    1
    Division
    Sales
  • Overview

    The Account Manager I will conduct assigned sales and account management activities to grow client business in alignment with annual client business plans and sales goals.

    Responsibilities

    • Develop and maintain assigned client, customer, and partner relationships
    • Educate assigned clients, customers, and partners on DLT core value services
    • Conduct basic research to identify opportunities
    • Find and contact potential sales prospects
    • Develop and report monthly sales activity documentation – Sales Plays, etc.
    • Conduct general lead generation and sales activities
    • Make calls to potential customers to discuss assigned client product
    • Participate in sales and marketing activities to promote client products
    • Manage, document, and forecast a pipeline of opportunities to drive retention and growth of business with DLT
    • Conduct client and customer success activities to retain and build business
    • Investigate and resolve client and customer issues as they arise
    • Document quotes and other sales activities accurately in company CRM
    • Track all opportunities to support attainment of sales goals
    • Manage agreements and credit terms as needed
    • Execute Business Planning Objectives – Internal Team and Client/Partner Joint Business Plans
    • Other job related duties as assigned

    Daily Work Activities and Context

    • Making calls
    • Documenting sales activities
    • Creating quotes and processing sales orders
    • Responding to client and customer requests
    • Researching to identify opportunities
    • Coordinating with other functional areas of DLT business team to support client business
    • Reviewing client product information and sales plays
    • Reviewing call scripts and technology product information

    Minimum Qualifications

    • Education: College Degree or equivalent work or military experience
    • Experience(s): 1-3 year of sales experience, 1-3 years of general business experience, 1-3 years of customer service experience and/or team leadership experience
    • Knowledge, Skills, Abilities: Good written and verbal communication skills, strong attention to detail,

    • MS office skills: Comfortable with basic functions of Word, PowerPoint, and Excel

    Preferred Qualifications

    • Must be highly organized and able to manage multiple projects simultaneously
    • Knowledge of government procurement rules, regulations, and buying vehicles
    • Ability to develop questioning strategy to identify customer needs
    • Excellent oral and written communication skills
    • Ability to solicit customer input to develop accurate forecasting
    • Ability to recognize customer business issues and economic factors

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