DLT Solutions, LLC

  • Project Analyst

    Job ID
    # of Openings
    Job Locations
  • Overview

    In DLT's fastest growing business segment, Amazon Web Services, the ideal team member will have strong customer service skills, as well as strong financial analytical skills. The candidate will provide a key role in assisting customers with initial onboarding, billing inquires, any non-technical questions as well as closing down an account.


    The candidate will also provide senior executives financial analysis for profit maximization as well as financial analysis to sales and managed services to increase customer utilization.


    On / offboarding of AWS customers to include but not limited to:

    • Letter of Assignment generation for new account transfers
    • Working with former account holder to transfer accounts in a timely fashion to DLT
    • Account management and account monitoring for spend, funding & period of performance
    • Work with customers/end users and contracting officers to shut-off services when funding ends and period of performance has expired
    • Setting up CloudCheckr view and permissions for customers
    • Profit maximization through strategic Reserved Instance purchasing
    • Customer primary point of contact for all non-technical questions
    • Primary point of contact to answer customer billing questions
    • Analyze spend/utilization reports to assist sales and managed services in identifying opportunities to upsell
    • Internal and external reporting
    • Other job related duties as assigned

    Daily Work Activities and Context

    • Work with internal collections department to resolve payment issues
    • Create and Manage Cloud Billing Summaries
    • Prepare and Populate Sales Action Item List on Monthly Basis
    • Work with DLT Operations to resolve customer billing issues
    • Manage inter-departmental information flow with Sales and Accounting
    • Assist with customer invoicing as required
    • Create and analyze Monthly Contract Revenue Summaries for Monthly Revenue Recognition
    • Manage project accounting internal and external email correspondence
    • Perform Ad Hoc analyses

    Minimum Qualifications

    • Bachelor's Degree, or equivalent experience
    • 3-5 years Project Analyst, Project Accounting or similar experience
    • Experience with Public Cloud
    • Manage competing demands and competing priorities to achieve deadlines
    • Proficient in MS Office Suite with intermediate or better MS Excel skills
    • Advanced MS Excel skills to include proficiency in using Pivot tables and VLookups
    • Excellent verbal, written communication, problem solving, and decision making skills
    • Ability to interact in a positive manner with internal and external customers
    • Strong analytical skills
    • Excellent organizational skills
    • Ability to complete multiple tasks within critical deadlines
    • Ability to work independently
    • Ability to understand verbal/written instructions

    Preferred Qualifications

    • Experience with MS Dynamics NAV
    • Experience with Amazon Web Services billing structure
    • Analytical thinking and are capable of problem solving
    • Experience with Cloud Billing Tools, i.e. CloudCheckr Government Contracts experience preferred
    • Experience providing customer service internally and externally


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